Castrol Champions Challenge – Official Terms & Conditions

1. Promotion Name and Period

This promotion is titled the ‘Castrol Champions Challenge’ and will run from 1st August 2025 to 30th April 2026, inclusive (the “Promotion”). Lubricants UK Limited (“Castrol”) of Chertsey Road, Sunbury on Thames, Middlesex, TW16 7BP is the “Promoter” of this Promotion.

2. Eligibility Criteria

The Promotion is open to authorised Castrol ‘Industrial Distributors’ in Europe who are integrated with the Turfview platform. Participants in the Promotion must be officially registered with Turfview through Castrol’s approved process and have received confirmation of participation from their Castol account manager (“Participants”).

Exclusions: unauthorised resellers, end-users, and distributors accounts not integrated in Turfview are not eligible to participate in the Promotion.
Castrol reserves the right to disqualify any Participants from the Promotion at its discretion.

3. Qualifying Products

Points will be awarded based on sales of the following product brands across all variants and pack sizes (“Eligible Products”).

See APPENDIX 2 for the full product list.

• Alpha BMB
• Alpha CEP
• Alpha EP
• Alpha LCG
• Alpha SP
• Alpha VT
• Alphasyn EP
• Alphasyn GS
• Alphasyn HTX
• Alphasyn PG
• Alphasyn T
• CareClean AS
• Molub-Alloy GM
• Optigear
• Optigear ALR X1
• Optigear BM
• Optigear EP
• Optigear RMO

• Optigear Synthetic
• Optigear Synthetic A
• Optigear Synthetic ALR
• Optigear Synthetic CT
• Optigear Synthetic PD
• Optigear Synthetic RO
• Optigear Synthetic X
• Optileb GTOptileb WOM
• Performance Bio GE 320 ESS
• Techniclean
  

4. Mechanics of the Promotion

Participants earn points based on key actions tracked through Turfview, including:

• Monthly ranking by total sell-out volume of Eligible Products (up to 30 points) – see APPENDIX 1 for full details
• Incremental sell-out growth versus rolling 6-month average (up to 35 points) of Eligible Products - see APPENDIX 1 for full details
• Growth in new customer count and their contribution to total volume of Eligible Products - see APPENDIX 1 for full details (up to 20 points combined)
• Consistent performance across key metrics including volume, customer growth, and contribution - see APPENDIX 1 for full details (up to 15 points)
• Completion of bonus missions and campaign-specific activities (Separate terms & conditions to be communicated during the Promotion)

All sell-out performance is tracked automatically through Turfview. No extra admin is required beyond standard monthly reporting.

Sell-out data from Turfview will be extracted on the 10th working day of each calendar month. This data will serve as the official basis for performance tracking, reporting, and any incentive or reward calculations associated with the Promotion.

Following extraction, the league table on the Promotion website will be updated within 5 working days.

5. Incentives and Rewards

Rewards include:

Participants are free to allocate rewards internally as they see fit provided that match tickets can only be used by people who are employed at the winning Participant and are over 18 years old. Reference to “winners” in these Terms and Conditions include the Participants and any persons to whom Participants allocate Rewards. Participants shall ensure that any persons to whom they allocate Rewards shall be provided with and accept these Terms and Conditions.     

Specific terms relating to match tickets:

• All tickets will be in the Tottenham Hotspur VIP hospitality area; winners are not permitted to wear football jerseys other than Tottenham Hotspur. The tickets shall only be for the specified match as outlined in para 5. Incentives and Rewards. The number of tickets awarded will be based on league position as per para 5 Incentives and Rewards. Winners will be hosted by Castrol employees during the match; tickets will not be issued to individuals and will be managed by the event host.
• It is the winners’ responsibility to be available on the date and time of match detailed on the tickets. Castrol shall not have any liability to a winner if the winner is unable to take up their Reward. The tickets may not be resold, auctioned, transferred, exchanged, or refunded under any circumstances and remain the property of the applicable issuing club.
• Use of the tickets and entry to matches is subject to the terms and conditions on the tickets and the regulations in force at the applicable stadium, their code of conduct and expected behaviours.  Winners are responsible for complying with these terms and conditions. The Promoter shall have no liability in connection with events occurring at the stadium accessed by means of the tickets, including if the winners are refused entry or are ejected from the stadium because they have not complied, or are suspected not to have complied, with the relevant conditions.
• The Promoter shall have no liability for cancellation, curtailment or alteration of the match, for any reason. All Tickets will be for a match that takes place before the end of the 2025-2026 season. 

Notification of Rewards:

All winners will be notified by email; Castrol will use email contact details as provided during sign-up for the Promotion.

Winners will receive merchandise within 30 days of notification (subject to local shipping and customs regulations). Match tickets will be held by Castol event hosts and allocated to winners on the day of the match.

Read more about Tottenham Hotspurs stadium terms and conditions here:  Spurs' Stadium | Tottenham Hotspur

6. Data Requirements

All sell-out data must be submitted via the Turfview platform. No separate reports are required. Monthly performance will be compiled and shared via leaderboard updates to be published between 10th and 15th working day each month. By entering the Promotion, Participants agree to the company names being published on a leadership board and to the names of the winners being published on www.castrol.com/championschallenge.

Castrol and bp Data Privacy Notice

By registering for this event, your personal data will be processed by bp plc for the purpose of event organisation and delivery. This includes information such as your name, contact details, job title, travel preferences, and dietary or accessibility needs if provided. Data may also be used to improve your experience through content sharing and event technologies.

Data is handled in line with GDPR requirements under legitimate interests or your consent. Access is limited to relevant bp staff and trusted event partners. Your data may be securely transferred outside the UK/EEA under approved safeguards. You have full rights to access, correct, or request deletion of your data.

View full details in the Castrol Privacy Statement.

For questions, contact: myevent@bp.com

7. Compliance and Audit Rights

Castrol reserves the right to:

• Audit submitted data and verified performance
• Disqualify participants for fraud, misreporting, or non-compliance
• Request access to supporting documentation

8. Liability and Disputes

Castrol is not liable for:

• Delays in reward delivery
• Technical issues or interruptions Disputes will be handled by Castrol's promotional team. All decisions are final.

Subject to Castrol’s liability for fraud, death or personal injury caused by Castrol’s negligence, use of or participation in any of the Rewards, is at the winner’s OWN RISK. Winners must follow any safety instructions given to them by any third party and shall be governed by any applicable terms and conditions of any separate agreement with that third party.

9. Amendment and Termination

Castrol may amend or terminate the Promotion at any time, with or without notice. Any changes will be communicated via official Castrol channels. If, for any reason, the Promotion is not capable of running as planned, Castrol reserves the right, at its discretion, to modify the Promotion.

10. Governing Law and Jurisdiction

These Terms & Conditions are governed by English law and any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

If you have any questions about your Turfview integration, please contact your distributor account manager.

For further information, contact your Castrol Distributor Business Manager or email:
Johannes.Josefsson@bp.com, Marketing Lead, Castrol

APPENDIX 1: How Points will be allocated Summary

The Participant performance score is derived from five key dimensions that capture volume performance, growth trajectory, customer outreach, and consistency. The maximum attainable score is 100 points, with each criterion contributing a defined weight toward the total.

• Rule 1: Total Sell-Out Volume Rank (30 points)

This metric ranks all participating Participants based on their total sell-out volume of Eligible Products achieved in each month. The highest volume Participant will be awarded the full 30 points, with each subsequent rank receiving one point less than the one above, in descending order.

• Rule 2: Sell-Out Growth vs Rolling 6-Month Average (35 points)

This metric evaluates the participants’ growth momentum by comparing the current month’s sell-out performance against the Participant’s average performance over the past six months. Participants showing more than 20% growth are awarded the maximum 35 points, while those within 10–20% growth range receive 25 points. Moderate growth between 0–10% earns 15 points, slight decline (up to -10%) receives 5 points, and any decline beyond 10% results in zero points.

• Rule 3: Growth in New Customer Count (10 points)

This metric captures the Participant's success in expanding their market by onboarding new customers. It compares the current month’s new customer count to the average over the past six months. If the growth exceeds 100%, the Participant receives the full 10 points. A 50–100% growth yields 8 points, while modest growth between 0–50% receives 6 points. A slight decline (up to -50%) gets 4 points, and any drop beyond 50% results in zero points.

• Rule 4: New Customer Sell-Out Contribution (10 points)

This metric assesses the proportion of the total sell-out volume that is attributable to new customers, highlighting the participants’ focus on growing business through newly acquired clients. If more than 40% of the total volume comes from new customers, 10 points are awarded. Contributions between 25–40% earn 8 points, between 10–25% receive 6 points, and below 10% receive 4 points. If there is no new customer sell-out, zero points are given.

• Rule 5: Consistency Across Key Metrics (15 points)

This metric evaluates how stable and well-rounded a Participant’s performance is across multiple indicators. A Participant can earn up to 15 points here – 3 points each are awarded for meeting or exceeding the six-month benchmark in the following five areas:

1. Sell-out growth

2. Existing customer count

3. New customer count

4. Total new customer sell-out, and

5. New customer contribution percentage

APPENDIX 2: Full Product List