Build your staff’s lubricant product knowledge & soft skills towards an improved customer aftersales experience in your workshop!
Recognising the value that you place on staff training, we have created an interactive and modular online training platform. The training is fast, easy to absorb and arranged in a series of brief modules that are simple to navigate.
The content is a balance between developing product knowledge and improving sales skills, with the focus on learning how to recommend and sell the right Castrol lubricants products to meet the needs of each customer.
The Value this Brings to your Workshop:
Castrol’s Online Lubricant Training helps Service Advisors interact with customers with increased confidence when discussing the key roles that lubricants play and the benefits of choosing the right Castrol product for their cars.
Castrol i-learning is an App based training program that helps develop the soft skills of your Service Advisors & Aftersales Managers, enabling them to deliver a best in class customer Aftersales experience.