The terms and conditions set out below ("Terms and Conditions") apply to the Win with Castrol National GTX promotion June 2025 ("Promotion") being run and administered by bp Southern Africa (Pty) Ltd with its registered address at 199 Oxford Road, Oxford Parks, Dunkeld, South Africa, 2196 ("Promoter" or "us" or "we").
These Terms and Conditions will prevail in the event of any conflict or inconsistency with any other communications sent to you by us, including advertising or promotional materials.
Prize redemption instructions are deemed to form part of the Terms and Conditions. By entering this Promotion, you are deemed to be a participant (“hereinafter referred to as “you” or “participant”) and all participants will be deemed to have accepted and shall be bound by these Terms and Conditions.
This version of the Terms and Conditions applies to each participant residing in and purchasing the eligible product in South Africa (“the Territory”), and may be viewed on the Castrol WhatsApp platform by going to 067 346 1627 and https://www.castrol.com/en_za/south-africa.
1. Important Provisions
It is important for us to point out certain important provisions in these Terms and Conditions to you. The clauses which contain these important provisions and the reasons why they are important are set out below. It is important that you read all of these Terms and Conditions carefully and not only what we point out below.
1.1. Limitation of risk, legal responsibilities and liability. Clauses 6, 8, 10, 11, 12, 13 and 14 herein below are important because they limit and exclude obligations, liabilities and legal responsibilities that we and other persons or entities may otherwise have to you. As a result of these clauses, your rights and remedies against us and these other persons and entities are limited or excluded. These clauses also limit or exclude your right to recover from, or make claims against, the Promoter for losses, damages, liability or harm you or others may suffer as a result of your participation in the Promotion. Clauses 8 and 12 herein below are particularly important because you take on risk, legal responsibilities and liability. In terms of these clauses, you may be responsible for taxes, fees, claims and other amounts. You will also be responsible for, and you accept, various risks, damages, harm, and injury which may be suffered by you and others for what is stated in these clauses.
1.2. Indemnities by you. Clause 8 herein below requires you to indemnify (hold harmless) us and other persons or entities against claims, loss, damages, and harm that may be suffered by us and other persons or entities as a result of your participation in the Promotion. This places various risks, liabilities, obligations and legal responsibilities on you, and you will be responsible and liable for the payment of the value of the claims, loss, damages, and harm that may be suffered or claimed.
1.3. The Promotion is only valid in the Territory and is open only to a natural person, who: i) is a legal resident in the Territory as either (a) a citizen; (b) a permanent resident; or (c) a student or professional in possession of a valid working permit; and (ii) is at least 18 (eighteen) years old.
1.4. The Promotion is not open to the Promoter, including its employees agencies, sales agents/ merchandisers, packaging suppliers and their immediate family members (spouses, life partners, parents, grandparents, siblings, children and grandchildren) or to their business partners, or any person who is (i) a director, member, partner, or agent of, or consultant to the Promoter or any other person who directly or indirectly controls or is controlled by, the Promoter; or (ii) a supplier of goods or services in connection with the Promoter.
2. Participation in the promotion constitutes your acceptance of these terms and conditions. All information relating to this Promotion and published in any promotional material will form part of the terms and conditions of entry. The Promoter reserves the right to amend these Terms and Conditions in its sole discretion at any time and the amendments will be deemed to have taken effect on the date of publication of the revised Terms and Conditions on the Promoter’s website at https://www.castrol.com/en_za/south-africa.
3. The promotion will run from 2 June 2025 at 00h00 and end on 1 September 2025 at 00h00 (the Promotion Period”). No entries received before or after the Promotion Period will be accepted.
4. A Participant wishing to participate in the Promotion must:
4.1. purchase, in a single payment transaction, One of the new Castrol GTX products, the GTX 10w - 40 or GTX 5w - 30 oil (“the eligible product”) at any participating retail or wholesale outlet in the Territory within the Promotion Period.
4.2. Scan the QR code, located in-store on promotional material, or save the number 067 346 1627 on their phone, open a WhatsApp conversation with Castrol and say “hi” to get started; and; follow the prompts on WhatsApp to submit their details and upload a picture of their unique invoice or till slip number.
4.3. Retain their till slip or invoice as proof of purchase.
4.4. Complete a new purchase of an eligible product, as contemplated in clause 4.1 and follow the process set out in this clause 4, for each new entry submitted.
4.5. Enter using a cell phone number that is owned and registered to that Participant. No other person can use another person’s cell phone or cell phone number for the entry into the Promotion. If it is discovered that a Participant has entered a cell phone number that is not registered to that Participant, he/she will automatically be disqualified, and will be required to refund to the Promoter any prize(s) that such Participant may have received from the Promoter.
4.6. Not enter the promotion using more than one cell phone number. This is to avoid additional fraud being conducted by multiple SIM card owners.
4.7. enter using a phone number that is contactable during office hours (i.e., 08h00 to 17h00, Monday to Friday, excluding Public Holidays).
5. By participating in the Promotion and following the steps set out in clause 4, you stand a chance to win a share of R2,000,000 (one million rand) in prizes “prizes”, broken down as follows:
5.1. Castrol Workshop Toolboxes “toolboxes”. The following will apply to toolboxes:
5.1.1. 2,500 winners of a Castrol branded workshop toolbox valued at R250 each, awarded randomly as instant wins over the Promotion Period.
5.1.2. Toolbox includes Castrol branded Fender coves, wheel covers, key tags, floor mats, seat covers and service reminder labels
5.1.3. Potential winners will be notified via WhatsApp immediately after uploading a valid till slip showing a qualifying purchase.
5.1.4. Potential Winners will be sent a link via WhatsApp to a winner verification form and are required to complete the form within 72 hours of receipt, for final verification.
5.1.5. A potential prize winner is not an actual winner until his/her status is confirmed, their entry validated, and their qualifying documents (including proof of purchase, ID number, delivery address, email, name and surname) are submitted to the Promoter.
5.1.6. Upon submission of their verification form, potential winners will be validated and will receive an SMS within 7 working days confirming whether they are verified or have forfeited.
5.1.7. If a potential winner does not complete verification within the stipulated time period, they will be disqualified and replaced by a standby winner.
5.1.8. Toolbox will be delivered by courier within 45 days of winner verification, to the address provided.
5.2. Castrol FastScan loyalty points “points” The following will apply to points:
5.2.1. 3,250 winners of 25 FastScan points, awarded as instant wins during the Promotion Period.
5.2.2. Winners qualify if their uploaded till slip shows a purchase of GTX 10w-40 or GTX 5w-30.
5.2.3. Points are awarded at random throughout the Promotion Period and do not require further verification.
5.2.4. Points will be allocated directly to the winner's FastScan profile and marked as paid within 10 working days.
5.2.5. If no qualifying product is identified on the slip, points will not be awarded.
5.2.6. Failure to register a FastScan profile within 48-hours of receiving a message will result in a forfeit of prizes.
5.3. Smart Phones “smart phones”. The following will apply to smart phones:
5.3.1. 24 winners of smart phones valued at R12,000 each, awarded to 8 winners per month during the Promotion Period.
5.3.2. Draws will take place on the first Monday of each month. The first draw will take place on Monday, 7 July 2025 and the final draw will take place on Monday, 8 September 2025.
5.3.3. Potential Winners will be notified via WhatsApp and sent a verification form to complete within 72 hours.
5.3.4. Potential Winners who fail to verify within the timeframe will be replaced by standby winners.
5.3.5. Once verified, the winner will be notified via SMS within 7 working days.
5.3.6. Devices will be delivered by courier within 60 days of verification to the address supplied.
5.4. Smart Watches “smart watches”. The following will apply to smart watches:
5.4.1. 24 winners of a smartwatch valued at R8,000 each.
5.4.2. 8 potential winners will be drawn each month over the Promotional Period. Draws will take place on the first Monday of each month. The first draw will take place on Monday, 7 July 2025 and the final draw will take place on Monday, 8 September 2025.
5.4.3. Entry requires 4 submissions in the same month.
5.4.4. Potential Winners will be notified via WhatsApp and sent a verification form to complete within 72 hours.
5.4.5. Potential Winners who fail to verify within the timeframe will be replaced by standby winners.
5.4.6. Once verified, the winner will be notified via SMS within 7 working days.
5.4.7. A potential prize winner is not an actual winner until their status is confirmed, documents are verified, and eligibility is validated.
5.4.8. Devices will be delivered by courier within 30 days of verification to the address supplied.
5.5. Gaming Hampers “gaming hampers” The following will apply to gaming hampers:
5.5.1. 24 winners of a gaming hamper valued at R18,000 each, including a console and accessories, awarded to 8 winners per month.
5.5.2. Monthly draws will take place on the first Monday of each month. Draws will take place on the first Monday of each month. The first draw will take place on Monday, 7 July 2025 and the final draw will take place on Monday, 8 September 2025.
5.5.3. Following each draw, potential winners will be sent a WhatsApp message with a verification link to complete within 72 hours.
5.5.4. A potential prize winner is not an actual winner until their status is confirmed, documents are verified, and eligibility is validated.
5.5.5. Winners who fail to verify within the timeframe will be replaced by standby winners.
5.5.6. Gaming hampers will be delivered within 30 days of verification completion.
5.6. Castrol Branded Containers “containers” The following will apply to containers:
5.6.1. 6 winners of a custom Castrol branded container workshop, valued at R60,000 each, awarded as part of a monthly draw, 2 winners per month.
5.6.2. To qualify, participants must submit 12 valid entries in a single month.
5.6.3. Draws will take place on the first Monday following each month end. Draws will take place on the first Monday of each month. The first draw will take place on Monday, 7 July 2025and the final draw will take place on Monday, 8 September 2025.
5.6.4. Potential winners will be contacted via WhatsApp and sent a winner verification form, which must be completed within 72 hours.
5.6.5. Verification documents must include proof of purchase, name, ID, and delivery address.
5.6.6. Once verified, the Promoter will confirm via SMS within 7 working days.
5.6.7. Winners who fail to verify within the timeframe will be replaced by standby winners.
5.6.8. A Castrol representative will be in touch with winners within 10 working days, after winner verification, to arrange prize delivery.
6. No responsibility will be accepted by the Promoter, its associated companies (its directors, officers and employees), agents and suppliers, for any prizes or vouchers which are lost, delayed, corrupted, damaged, misdirected or incomplete or cannot be redeemed for any technical reason, delivery or other reasons.
7. All winners of prizes will be required to produce proof of identity during the validation process and upon receipt of their prizes. Failure to do so will result in a forfeit. Winners may not change their details, address, or personal information once it has been submitted and prior to receiving the prize. Any attempt to do so will result in a forfeit.
8. As far as the law allows, all Participants indemnify the promoter and its associated companies (directors, officers and employees) agents and suppliers, against any and all claims for any loss or damages, whether direct, indirect, consequential or otherwise, arising from any cause whatsoever connected to or arising from their participation in any way in this Promotion and/or any receipt of and/or use of a prize or voucher.
9. By taking part in this Promotion, Participants hereby warrant that all information submitted to the Promoter is true, current and complete.
10. The Promoter may decline to award a prize or voucher if there is a reasonable suspicion of any irregularities or fraudulent activities. The Promoter may disqualify an otherwise valid entry if, in the reasonable opinion of the Promoter, the Participant has not complied with these Terms and Conditions or the entry process.
11. As far as the law allows, all warranties and representations concerning the Promotion not set out in these Terms and Conditions (whether express, implied or tacit) are hereby excluded.
12. As far as the law allows, the Promoter shall only be responsible for those costs which these Terms and Conditions expressly say that the Promoter will pay. The Participant is responsible for (i) any and all applicable local taxes and fees; and (ii) all other costs incurred by it, or arising directly or indirectly from the Participant's participation in the Promotion, or from the acceptance, receipt, use or enjoyment of any prize or voucher. Without limiting the rest of this clause 12, the Participant will be responsible for the cost of submitting proof of purchase and entering the promotion and any mobile or data charges that apply, as per the tariff rates charged by the Participant’s mobile network provider.
13. The Promoter reserves the right to terminate the Promotion immediately and without notice, if circumstances beyond its reasonable control prevent the Promoter, its associated companies (directors, officers and employees) agents and suppliers, from continuing to conduct the Promotion. In the event of such termination, as far as the law allows, all Participants acknowledge that they will have no recourse against the Promoter, its associated companies (directors, officers and employees) agents and suppliers, in respect thereof.
14. As far as the law allows the Promoter, its associated companies (directors, officers and employees) agents and suppliers, shall not be responsible for a Participant's failure to access the Promotion for any reason whatsoever including, by way of example only, as a consequence of communications or network failures.
15. If any provision of these Terms and Conditions is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision shall be severed from these Terms and Conditions and shall not affect the validity or enforceability of any remaining provisions.
16. The Promoter's decision is final and binding and no correspondence will be entered into.
17. By taking part in this Promotion, you accept the Promoter’s data privacy policy and understand that for the purposes only of this campaign, the Promoter will store and use the Participant’s details for the purpose of processing the Participant’s entry into this Promotion and to perform all activities which flow from the Promoter’s receipt of the Participant’s entry in terms of this Promotion and for statistical purposes only.
18. Prizes and vouchers are not transferable. No cash or alternatives will be offered for the Prize/voucher in whole or in part. The winner accepts the Prize/voucher at their own risk. In the event of unforeseen circumstances, the Promoter reserves the right to substitute the Prize/voucher with a prize/ voucher of the same or greater value than the Prize/voucher value set out in clause 5.
19. These Terms and Conditions shall be governed by the laws of South Africa.