Castrol Australia is bound by the National Privacy Principles (NPPs) developed by the Federal Privacy Commissioner, which affects the way we collect, use and disclose personal information.
The types of information we collect and hold includes individuals' contact details and any information submitted with an enquiry. It is collected from when you contact us and volunteer the information (by phone, e-mail, fax, etc), for receiving information, and so on.
The information is used for the following main purposes (depending on the consent you give us):
Informing you of updates about Castrol products and promotions
Relevant direct marketing pieces
Relevant company announcements and newsletters
Providing services you have requested or bought (eg, technical support)
The information may be disclosed to:
Our parent company, Castrol Limited
We may provide the information to our Castrol Australia partners or authorised resellers.
When you look at this web site, Castrol Australia's web server also makes a record of your visit and logs the following information for statistical purposes:
your server address
your top level domain name (for example .com, .gov, .au, .uk etc)
the date and time of your visit to the site
the pages you accessed and documents downloaded
the previous site you have visited
the type of browser you are using.
If you wish to have your information removed or altered, please contact us by e-mail, phone, fax or post using the following contact details:
Castrol Australia Privacy Officer
132 McCredie Road
Guildford NSW 2161
OR email: firstname.lastname@example.org
For more information about the NPPs you can contact the Office of the Federal Privacy Commissioner on 1300 363 992 or visit the website at www.privacy.gov.au.
© Castrol Australia Pty Limited 2003. ABN: 87 008 459 407 ACN: 008 459 407
©BP Lubricants USA Inc. 2019