bp respects your privacy and is committed to protecting it.


We provide this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. This website is governed in accordance with the laws of India. The Indian courts shall have exclusive jurisdiction over any dispute arising out of your use of this website.


The castrol.com website is owned by

BP p.l.c. 1 St James's Square,

London ,SW1Y 4P,

Registered in the UK: 102498


Data automatically collected

We log visitor's domain and IP address automatically; this information does not identify you as an individual, but only the computer that is being used to view the site. This data is used to see where the site is being used in the world to ensure coverage, and for click stream analysis to help better understand site usage, so that we can improve our service to you. We do not link information automatically logged by such means with personal data about specific individuals.

Cookies are small text files that are stored on your computer as a result of visiting a web site. This allows the site to know that you have visited before and in some cases can be used to record your preferences.



We use cookies for two reasons

  • To help us track
  • To record preferences in order to personalise your visit

There are two types of cookies used on this website: 


These are temporary cookies that only remain until your browser is closed. They are used by our web application in order to maintain the information relating to your transaction from page to page following any input, such as when a form is completed over several screens. 



These cookies are used to help us compile anonymous statistics in order to improve and manage our sites. An example of the information collected would be the path you used to gain access to the site and your patterns of browsing when navigating the site. They are ‘persistent’ meaning they are not deleted when the browser is closed and expire after a period of 2 years unless you visit the same site within the 2 year period in which case the same cookie is refreshed and a new 2 year period begins. 
You can still use most of this site with cookies turned off. To stop cookies being placed on your terminal equipment refer to your specific internet browser. In a few cases blocking cookies may reduce the functionality of some sites or prevent access to them depending on your chosen browser options. Cookies can also easily be deleted through your specific internet browser, although this means your settings will not be retained. 
For further information visit www.aboutcookies.org. This link will take you to another website that is opened in a new window. Castrol India Limited is not responsible for the content of the www.aboutcookies.org website.


Data collection and use

When you request information through this site, we may need to know some personal information about you. When emailing us, or subscribing for free news or information we need your e-mail address, name and other limited personal identifiers, typically name and contact number. If you chose to purchase information, goods, products or services, we will usually require some additional limited financial details. Where you request employment related services or products we will usually need limited data about personal identifiers, education, employment, family and financial details. Your personal data will be processed to provide information, goods, products and services you request in the form that you require. 

If we require sensitive personal data then we will ensure that the collection and use is in strict accordance with the “Information Technology Act” principles of data protection and data privacy. 
We will not pass your details to anyone else outside the Castrol Group without your permission. Since Castrol operates globally, the information you submit may be transferred outside of the Indian Area. This and all other transmissions will remain secure and under our sole control. By clicking the 'I accept' button where you offer your information in return for services, you consent to such a transfer. 
If we look to use your personal data for a new purpose, beyond what it was originally provided for, we will ask for your consent. You can choose to provide this consent in advance by indicating in the 'opt-in' box at the point that personal data is collected. 
BP group internal cross-border transfers of personal data are governed under BP’s comprehensive, flexible, and global compliance framework which implements appropriate measures and safeguards to ensure that your personal information is protected in accordance with applicable data protection laws.


Disclosure and visitor choice

You may unsubscribe or opt-out of services at any time, details of how to opt-out vary between Castrol sites but generally it is a simple process. Where we disclose your personal data for those purposes stated, we provide you with the means to opt-out of disclosure by either indicating in a box at the point of the site where personal data is collected, by sending an email or by sending postal mail to this address (Technopolis Knowledge Park, Mahakali Caves Road, Andheri ( East), Mumbai 400 093.

Where we disclose your personal data for purposes, which are different to those, stated we offer you the opportunity to consent prior to disclosure
 Please note that with regard to your personal data which Castrol collected and processes, you are entitled to:


  • request a copy of your personal data.
  • ask for correction of your data, if it is incomplete or inaccurate
  • ask for deletion of your personal data, if it is being processed unlawfully.
  • object i.e. ask Castrol to stop processing your personal data to profile you or send marketing materials to you.
  • be provided with an electronic, re-usable copy of your personal data where Castrol’s processing is based on your consent, or where the processing is necessary for the performance of a contract between BP and you. Your exercise of these rights may be subject to certain exemptions.

If you are an EU citizen you have a right to lodge a complaint with your national data protection supervisory authority.


Data retention

As of now, in the absence of any form module, no data is held on the website. But if any of the services or modules hold data in future, the duration and process will be made transparent.


We have implemented security policies, rules and technical measures to protect the personal data that we have under our control that complies fully with data privacy & protection legislation appropriate to the jurisdiction applicable to the site. The security measures are designed to prevent unauthorised access, improper use or disclosure, unauthorised modification & unlawful destruction or accidental loss.

 At present we do not give visitors to our Web site the option of using a secure transmission method to send us their personal data.



Castrol is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Castrol does not knowingly collect information from children under the age of 13 and Castrol does not target its websites to children under 13.



The Castrol websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Castrol website. Castrol does not control those sites or their privacy practices, which may differ from Castrol’s. We do not endorse or make any representations about third-party websites. The Castrol Privacy Statement does not cover the personal data you choose to give to unrelated third parties. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with Castrol; that sharing is governed by that third-party company’s privacy policy.
Data privacy legislation is subject to revision and we strongly suggest that you regularly check our privacy statement.