Resolving rusting issues thus reducing rejection losses and rework cost
- Product Name: Rustilo DWX 32
- Product Category : Rust Preventive Oil
- Customer Profile: Automotive Transmission & Component Manufacturing
The Challenge
A leading automotive transmission & component manufacturer that caters to the commercial vehicle segment in India has been associated with Castrol for past several years. We have been supplying neat oils, soluble grades, washing solution, and greases to this customer. However, we identified a new opportunity in the export packaging section to enhance our collaboration with this customer.
Initially, the customer used a competition grade for final packaging of their export components. 1. Components shipped to the South American Plant required two months of transit time.2. The manufacturer faced rusting issues with the existing competition grade in use3. There was an increase in the rejection and rework activities at the Pune plant, incurring higher costs.
The Solution
1. The Rust preventive oil recommendation was done after a detailed review of component metallurgy, RP application process, component geometry & protection requirement.
2. Based on the customer requirement, we pitched Rustilo DWX 32, which has better rust preventive properties for export packaging than the existing competition grade.
3. Rustilo DWX 32 forms a stable uniform film which protects the components under severe weather conditions that occur in sea transits.
4. We undertook extensive trials on various component groups. Many trials were shipped to Brazil and other South American plants for review.
The Customer Benefits
1. Using the trial route, we showcased product performance in critical applications like export packaging.
2. The customer benefited in terms of resolving rusting issues, with a reduction in rejection & rework activity at the Pune plant.
3. The product performance and results met their end customer’s expectations and helping them secure a huge export order.