Castrol India's response to COVID-19

employees

The wellbeing and safety of our people is our top priority. All our employees, excepting critical ones, continue to operate from home since the lockdown restrictions have been eased.

We recognize that coping with this issue is both a mental and physical health challenge. We are keeping our teams informed and well engaged offering them the psychological support and comfort they may need to navigate this journey appropriately.

Our plants, where operations were temporarily suspended, have now safely resumed to fulfil customer demand. We have taken adequate steps to ensure safety and wellbeing of our plant teams, while also complying with the directives of the local authorities.

customers

Since it has not been possible to meet our customers face-to-face during the lockdown, we are in touch with them through virtual channels. We have conducted several customer technical training programmes to help them with a better understanding of the industry and equip them with information on latest lubricant technology.

As always, we are fully committed to them and have fulfilled several customer demands from across various industries during this period.

Based on easing of some restrictions by various local authorities to restart some economic activities, we are confident to be able to fulfil demand raised by our customers, despite possible logistics challenges.

As the lockdown slowly opens up in select locations, we are offering free sanitization services to independent workshops across
10 cities to help them prepare to restart their business

BUSINESS CONTINUITY PLANS

We have activated our business continuity plans so that we can respond effectively to the constantly evolving situation, and are prepared to safely resume our operations when various parts of the country open up.

We have developed response plans, which we continue to monitor given the dynamic nature of the crisis, evolve to protect the health and long-term sustainability of the company. We continue to focus on the growth agenda which will help us realise our potential when normalcy is restored.

We continue to monitor the situation and we will take necessary steps keeping people at the heart of everything we do, while bearing in mind the best practices and government’s directives on the ongoing lockdown.

csr – Supporting Communities

As a responsible corporate citizen, Castrol India has committed its support to actions initiated as part of the country-wide response and has allocated Rs 11.5 crores from our CSR budget towards this. We are working with various NGOs in these areas:

Medical support in the form of ventilators, ICU beds, masks, emergency supplies and other critical equipment to government hospitals across various states including Maharashtra, Telangana, New Delhi, Uttar Pradesh, Karnataka, Tamil Nadu, Chhattisgarh and Haryana.
Survival kits, including groceries and dry rations to the migrant daily wage earners and food for stranded truck drivers at various transportation hubs.
Protective gear to policemen and garbage collectors in key metros.
Truckers and mechanics support through our pan-India outreach to help them and their families tide over the periods of reduced activity.
Touched 62,000 mechanics and their families with a small monetary contribution to support them during this crisis.•
Partial cover for any Covid-19 medical expenses they may incur.
Complimentary lubricants through independent workshops across the country to service vehicles belonging to essential service workers.

#salutetruckers

While the entire nation is thanking all those who are working towards keeping us healthy and safe, Castrol India would like to thank truckers for their contribution in keeping India moving by ensuring supply of essential products throughout the country in these tough times. Nothing will stop them in their tracks as they silently go about doing their work. #SaluteTruckers