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  4. TERMS AND CONDITIONS

TERMS AND CONDITIONS

Promoters

If you enter in Australia: Castrol Australia Pty Ltd (ABN 87 008 459 407), Level 17, 717 Bourke Street, Docklands VIC 3008; and

If you enter in New Zealand: Castrol New Zealand Limited (NZBN 9429049090659), Ground Floor, Watercare House, 73 Remuera Road, Remuera, Auckland, New Zealand
1050;

(each a Promoter, together the Promoters).

Promotion Period

If you enter in Australia: 12.01am (AEDT) on 21/02/2024 to 11.59pm (AEDT) on 01/04/2024.

If you enter in New Zealand: 12.01am (NZDT) on 21/02/2024 to 11.59am (NZDT) on 02/04/2024.

Who can enter?

Only Australian and New Zealand residents who:

(a) are aged 18 or over; 

(b) are/become a member of Repco Rewards loyalty program prior to making a Qualifying Purchase; 

(c) can take the prize by attending the 2024 Vailo Adelaide 500 V8 Supercars Round 12, between 14 – 17/11/2024 (inclusive); and

(d) if you are the winner and from New Zealand, have a valid and current passport with at least 6 months validity at the time of travel,

are eligible to enter the promotion.

Participation in the Repco Rewards loyalty program (and, consequently, participation in this promotion) is subject to the terms and conditions which apply to the Repco Rewards loyalty program available at https://www.repco.com.au/loyalty/terms (for Australian entrants) and/or https://www.repco.co.nz/loyalty/terms (for New Zealand entrants), as amended from time to time.

Who can't enter?

 

Directors, officers, management and employees (and their immediate families) of:

(a) the Promoters; and

(b) the agencies, companies or participating premises associated with this promotion,

are not eligible to enter this promotion.

Where will the promotion run?

The promotion will run in participating Repco stores (Stores) in Australia and New Zealand.

The Stores include the online stores available at the Websites (set out below) for delivery in Australia (for purchases made from the Australian online store) and for delivery in New Zealand (for purchases made from the New Zealand online store).

Websites

Qualifying Purchase

A Qualifying Purchase means spending $50 or more on any Castrol product/s in one transaction at any participating Store during the Promotion Period.

Subject to the Entry Instructions below, you will receive one (1) entry for every $50 spent in a single Qualifying Purchase. For example, a $100 Qualifying Purchase = two (2) entries.

For the purposes of a Qualifying Purchase:

  • If you enter in Australia: $50 means AUD$50 spent at an Australian Store; and
  • If you enter in New Zealand: $50 means NZD$50 spent at a New Zealand Store.

Entry Instructions

To enter, you must, during the Promotion Period make a Qualifying Purchase from a Store and at the time of purchase:

(a) If you are making a purchase from a physical Store, provide your Repco Rewards details to the cashier and save your itemised purchase receipt; or 

(b) If you are making a purchase from a Website, enter your Repco Rewards  membership number as part of the online purchase process and save your itemised purchase receipt, which will be sent to you via email, 

to automatically receive one (1) entry into the draw for every $50 spent in the Qualifying Purchase. 

For the avoidance of doubt, you will receive one (1) entry for every $50 spent within a single Qualifying Purchase.  

Proof of purchase: You must retain proof of purchase to remain eligible to collect the prize in this promotion – please see below for proof of purchase details. 

Entries will be recorded via the Repco Rewards database and are deemed to be received at the time of receipt into the Repco Rewards database.

The Promoters are not responsible if your mobile device/desktop is not sufficiently capable for the purpose of submitting an entry or making a Qualifying Purchase.

How many winners will there be and how will they be chosen?

There will be one (1) winner determined in respect of this promotion.

The winner will be chosen by random draw and there will be one (1) draw conducted from all qualifying entries from Australia and New Zealand.

The draw will be held at 12pm (AEST) (which is 2pm NZST) on 15/04/2024 at Gadens Lawyers, Level 13, 447 Collins Street, Melbourne VIC 3000.

The first valid entry drawn randomly from the entries received during the Promotion Period will win the prize. 

The Promoters may draw additional reserve valid entries in a draw from the remaining entries and record them in order, in case a winning entry/entrant is deemed invalid or the prize is unclaimed (Reserve Entrants).

What can I win?

There is one (1) prize available.

The prize is a trip for 6 adults (18+) to attend the 2024 Vailo Adelaide 500 V8 Supercars Round 12, in Adelaide, South Australia between 14 – 17/11/2024, valued at up to $39,535AUD/$42,848NZD depending on the winner’s point of departure, which includes the following for you and your companions:

(a) return economy airfares (including airfare taxes) from your nearest Australian or New Zealand (as applicable) major city to Adelaide, South Australia and return transfers between Adelaide airport and the accommodation (flights and transfers are not included if you live in Adelaide, and if so, you and your companions must make your own way to and from the accommodation location at your own cost); 

(b) 4 nights' accommodation at Crowne Plaza Adelaide, including six King Standard Rooms (or similar, as determined by the Promoter); 

(c) a 3 day V8 Supercars Experience in Adelaide, including a hospitality package which includes:

* Exclusive furnished air-conditioned Corporate Suite with outdoor balcony located directly above the Supercar Pit Garages, with Circuit, Supercar Paddock and Suite access from Friday – Sunday Inclusive (Thursday GA / Paddock access only);

* Premium Food and beverages served daily (Beverage package incl. beer wine and soft drink);

* Access to the blockbuster entertainment / concert line up;

* Large TV Screens / Live timing screens;

* Australian Sports Marketing dedicated host; and

* Australian Sports Marketing event Cap (Sunday).

(d) a V8 Supercars VIP Experience which will include at least one of the following: Tickford Racing Pit Tour, V8 Supercars Grid Walk or a Meet and Greet with Tickford Racing driver/s or Team personnel, (subject to availability); and

(e) a Castrol Racing Team merchandise pack.

The prize is subject to a pandemic, any travel/government restrictions/directives, border closures, health advice and the like.

By accepting or participating in the prize, your companions accept these Terms and Conditions.

Total prize pool

The total prize pool is up to:

  • If you enter in Australia: AUD $39,535; or
  • If you enter in New Zealand: NZD $42,848

The NZ prize values set out above are based on the exchange rates as of 08/11/2023 and are subject to change.  The Promoter is not responsible for any change in exchange rate.

How many times can I enter?

You can enter multiple times, provided you only enter once per $50 spent in a given Qualifying Purchase.  Each entry must be submitted separately in accordance with these Terms and Conditions.

For clarity, you will receive one (1) entry for every $50 spent in a single Qualifying Purchase. For example, a $100 Qualifying Purchase = two (2) entries.

How and when will the winner/s be informed?

The winner will be notified by phone and in writing (by email) (via the contact details on record for the winner’s Repco Rewards membership account)  within 5 business days of determination and will have their name and state/territory/region of residence published on www.repco.com.au on 19/04/2024 for a period of 28 days.

Proof of purchase

You must keep your original itemised purchase receipt(s) and receipt invoice number for all Qualifying Purchases as proof of purchase for all entries.

If you don't produce the above proof of purchase for all entries when asked the Promoters may disqualify all of your entries and you will lose any right to the prize. 

Proof of purchase must be identical to that provided by you with your entry.

If, in the Promoter’s opinion, you have shared any proof of purchase with another person and there is a risk that this caused or was intended to cause fraudulent or duplicated entries into the promotion, your entries will be invalid and you will lose any right to the prize.

Unclaimed prize/s

Prize claim date: 5pm (AEST) (which is 7pm NZST) on 15/05/2024. 

Unclaimed prize determination: 12pm (AEST) (which is 2pm NZST) on 16/05/2024 at the same location as the original draw.

If the prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoters can't contact the winner (or the winner does not contact the Promoters) by the prize claim date above, the relevant entry/ies will be discarded and the Promoters will re-award the relevant prize to a Reserve Entrant and/or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the prize. Any such winner will be informed by phone and in writing (by email) within 5 business days of determination and will also have their name and postcode state/territory/region of residence published on the Websites on 23/05/2024 for a period of 28 days.

If the prize winner cannot be found, that information will be published on the Websites on 17/06/2024.

Collection and use of your personal information

If you are the winner, the Promoters may ask you/your companions' to take part in some publicity, photography and other promotional activity as the Promoters reasonably require, without any compensation.  You/your companions' consent to the Promoters using your names and images in any promotional or advertising activity and agree to grant the Promoters a perpetual and irrevocable license to use any such images in all media worldwide, including online social networking sites, without compensation to you/your companions'.

The Promoters collect personal information about you/your companions' in order to conduct and manage the promotion. If the personal information requested is not provided, you/your companions' may not be able to participate.

The Promoters’ Privacy Policies (available for AU entrants at: https://www.castrol.com/en_au/australia/home/privacy-statement.html and for NZ entrants at https://www.castrol.com/en_nz/new-zealand/home/privacy-statement.html) include information about:

(a) how you can seek access to the personal information the Promoters hold and seek the correction of such information; and

(b) how you can complain about a breach of privacy and how the Promoters will deal with such a complaint.  

Additional uses: In addition to the uses outlined in the Privacy Policy, the Promoters may share your personal information with the Promoters’ franchised dealers, related companies, agents, contractors or promotional partners for the purpose of conducting and managing the promotion.

Permit numbers

Authorised under:

ACT Permit No. TP23/02700

SA Licence No. T23/2079

NSW Authority No. TP/00651

1 These Terms and Conditions incorporate and must be read together with the details outlined in the table above.  Information about prizes and how to enter forms part of these Terms and Conditions.  By entering, you accept these Terms and Conditions.  

 

Entry 

2 Your entry must be received during the Promotion Period and will be deemed to be received only when received by the Promoters.  If you return a Qualifying Purchase your entry may be deemed invalid at the Promoters’ discretion (unless the product is defective).  The Promoters are not liable for any problems with communications networks or spam filters outside its reasonable control.  You are responsible for your own costs associated with entering.  If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.  

 

Prizes

3 The prizes and all elements of the prize must be taken as specified, as and when offered and cannot be altered or changed in any way by you or will be forfeited, and if forfeited, the Promoters will not be liable.  If you forfeit the prize or any element of the prize for whatever reason, you will not be given cash or any alternative prize as a substitute. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoters including, as relevant:

(a) validity period/s;

(b) booking and availability of flights, accommodation and events;

(c) conditions of travel and conditions of entry into any event venues (including behaviour requirements, COVID safety requirements and applicable dress codes);

(d) conditions of ticket validity and any restrictions on ticket on-sale or transfer; 

(e) travel dates and specified travel exclusion periods; 

(f) any additional fees (payable by you) relating to changes made by you/your companion to a travel/event prize after it has been booked; 

(g) the requirement to obtain all necessary documents to travel to any overseas location specified, including a current and valid passport and any visas required; and

(h) a requirement to present your credit card when checking in to accommodation.

 

4 You/your companions are responsible for all other unspecified costs related to the prize, including meals, transport, insurance (including excesses), in-room charges etc. Event tickets can only be used once and will be deemed invalid if copied.  The Promoter does not control entry to the relevant event location. The winner/s must keep their tickets safe and the Promoter will not replace lost or stolen tickets.  

 

5 Where relevant, the Promoter accepts no responsibility if one or more of the events or activities awarded as part of the prize are abandoned, called off or postponed for any reason.  In that case you/your companions forfeit your entitlement to that event/activity.  Similarly, while the Promoter will make all reasonable efforts to ensure the participation of any specified celebrity/ies in the prize element/s, the Promoter and prize suppliers exclude, so far as legally permissible, all liability if for any reason the celebrity/ies do not attend the prize element/s due to circumstances beyond the reasonable control of the Promoter and prize suppliers (e.g. illness).  Unless otherwise specified by the Promoter, you will not be given cash or any alternative prize as a substitute for this altered prize element. 

 

 6 The Promoters are not responsible for any dispute between you and any person with whom you choose to, or choose not to, share a prize.

 

General
7 Any failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoters or the prize supplier(s). 

 

8 For event-based/travel prizes, you and your companions accept that some aspects of the prize may be inherently risky and that the prize may involve dangerous activities.  

 

9 If specified, in order to participate in the activity/activities awarded as part of the prize, you and your companions must comply with any applicable conditions (e.g. height, weight, health and fitness requirements).  You must ensure that you and your companions are healthy and fit enough to take the prize.  You and your companions must follow all requirements of the people responsible for managing the relevant activity/ies. 

 

10 You and your companions must, if required by the Promoter, sign disclaimer and release forms provided by the Promoter in favour of the Promoter and other parties before taking the prize.  If you or any companions do not sign, your entry will be deemed invalid and you will lose any entitlement to the prize.  

 

11 If you or your entry are deemed by the Promoters to breach these Terms and Conditions materially, including if the prize is on set dates and you are unable to take the prize on the relevant date/s, your entry (or at the Promoters’ discretion, all of your entries) may be discarded.  The Promoters may, at any time, require you to produce documentation to establish to the Promoters’ satisfaction the validity of your entries and/or verifying your identity (including documentation establishing your identity, age, place of residence).  Failure by the Promoters to enforce any of its rights at any stage does not waive those rights. 

 

12 You must not:

(a) tamper with the entry process (including but not limited to manipulating the system via bots, script use, or any other means to circumvent the entry process);

(b) engage in any conduct that may jeopardise the fair and proper conduct of the promotion;

(c) act in a disruptive, annoying, threatening, abusive or harassing manner;

(d) do anything that may diminish the good name or reputation of the Promoters or any of its related entities or of the agencies or companies associated with this promotion;

(e) breach any law; or

(f) behave in a way that is otherwise inappropriate.  

 

13 You are responsible for your companions and the Promoter may disqualify all entries from, and prohibit further participation in this competition by, you or any or all of your companions if they materially breach these conditions, whether or not legally bound by them. 

 

14 If you or your companions, in the opinion of the Promoter (and/or a medical professional, as relevant to the circumstances), are intoxicated, under the influence of alcohol or any other drug, behave aggressively or offensively, or behave in a manner which may diminish the good name or reputation of the Promoter or any of its related entities or the agencies or companies associated with this competition, is contrary to law or is otherwise inappropriate, the Promoter may cancel the prize or restrict you and your companions from participating in any elements of the prize, at its discretion. 

 

15 The Promoters are not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted for reasons outside the Promoter's reasonable control including failure of any third parties to forward entry forms for inclusion in the draw, where relevant.

 

16 If any dispute arises between you and the Promoters concerning the conduct of this promotion or claiming a prize, the Promoters will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time.  In all other respects, the Promoters’ decision in connection with all aspects of this promotion is final.

 

17 Prizes cannot be transferred other than in accordance with these Terms and Conditions, and cannot be exchanged or redeemed for cash.  Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement.  The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST.  The Promoters are not responsible for any change in prize value.  You agree that if the prize (or element of the prize) is unavailable for any reason the Promoters may provide another item of equal or higher value, subject to any necessary approval by the relevant gaming authorities. 

 

18 By entering, you request that your full address not be published.

 

19 If this promotion cannot run as planned for any reason beyond the Promoters’ control (for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, government directives, a pandemic, public health orders and the like), the Promoters may end, change, suspend or cancel the promotion or disqualify affected entries/entrants, subject to any necessary approval by the relevant gaming authorities.

 

20 The Promoters are not responsible for any tax implications arising from you winning a prize.  You should seek independent financial advice. 

If you are an Australian entrant and for GST purposes this promotion results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

 

Liability

21 You may have consumer rights under  statute including the Competition and Consumer Act 2010 (Cth) and New Zealand Consumer Guarantees Act 1993 (NZ) (Non-Excludable Guarantees) which may be relevant to any issue or problem you encounter in relation to this competition and cannot be excluded or restricted.  Nothing in these Terms and Conditions excludes or restricts those rights. For Australian entrants, see www.accc.gov.au for more information about those rights.

 

22 Except for any liability that cannot be excluded by law (in which case that liability is limited to the greatest extent allowed by law), including liability under the Non-Excludable Guarantees, the Promoters and the agencies and companies associated with this promotion are not liable (including in negligence) for any loss (including loss of opportunity), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this promotion or any prize, whether such loss is direct, indirect, special or consequential, including (without limitation):

(i) any technical difficulties or equipment malfunction (whether or not under the Promoters’ control); 

(ii) any theft, unauthorised access or third party interference; 

(iii) any entry or prize claim that is late, lost, altered, damaged, or misdirected due to any reason beyond the reasonable control of the Promoters; 

(iv) any variation of the prize value to that stated in these Terms and Conditions;

(v) any tax liability incurred by a winner or entrant; and 

(vi) use of, or participation in, the prize by any person. 

 

23 Without limiting the previous paragraphs, the Promoters and the agencies and companies associated with this promotion are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant) due to circumstances beyond the Promoter's reasonable control.  

 

24 This promotion is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter. You provide your information to the Promoters and not to any social media platform. 

You completely release any relevant social media platforms from any and all liability.