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Terms & Conditions

  1. The promoter is Castrol New Zealand Limited NZBN 9429049090659, having its principal office at Ground Floor, Watercare House, 73 Remuera Road, New Market, Auckland, New Zealand 1050 (Promoter).
  2. The promotion is called "Be in to Win with Castrol Express" (Promotion).
  3. The Promotion begins on 1 October 2023 and ends on 31 December 2023 (Promotion Period). Only fully and correctly completed entries received during the Promotion Period will be accepted. The Promoter will not be liable for late entries or any entries sent but not received. The Promoter will not be liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.
  4. The Promotion Period will be divided into 3 entry periods: 1 October – 31 October 2023 (Entry Period 1), 1 November 2023 – 31 November 2023 (Entry Period 2) and 1 December – 31 December 2023 (Entry Period 3).
  5. To enter, you must make a qualifying purchase of 50 litres or more of any Castrol Products through the Castrol Express portal to automatically receive one entry into the draw for the relevant Entry Period. Your entry must be received during the relevant Entry Period and will be deemed to be received only when received by the Promoter. 
  6. The Promoter is not responsible if the entrant’s mobile device/desktop is not sufficiently capable for the purpose of submitting an entry.
  7. There are 3 prizes available to be won. Each prize is $1,000 credited to the Castrol account associated with the winning entry.
  8. The total prize pool is $3,000.
  9. There will be 3 winners in respect of this Promotion. There will be 3 draws conducted, one for each Entry Period as follows: 
    1. Draw for Entry Period 1: 2pm (NZDT) on 13th November 2023;
    2. Draw for Entry Period 2: 2pm (NZDT) on 7th December 2023; and
    3. Draw for Entry Period 3: 2pm (NZDT) on 12th January 2024.
  10. The first valid entry drawn randomly in each draw from the entries received during the relevant Entry Period will each win a prize. The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid (Reserve Entrants). Entries received in respect of each draw will not roll over to subsequent draws. Each draw will be held at Gadens Lawyers, Level 13, 447 Collins Street, Melbourne VIC 3000. 
  11. Winners will be notified by phone and confirmed by email within 2 days of determination.
  12. You can receive multiple entries provided each qualifying purchase is made in a separate transaction.  Each entry must be submitted separately in accordance with these Terms and Conditions. 
  13. There will be no unclaimed prizes.  All prizes will be automatically awarded to winners via the Castrol account associated with their entry.  In order to be awarded the prize, your account must be active. 
  14. The Promoter is not liable for any problems with communications networks.  You are responsible for your own costs associated with entering.  
  15. If you or your entry are deemed by the Promoter to breach these Terms and Conditions your entry (or at the Promoter's discretion, all of your entries) may be discarded.  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights. 
  16. You must not:
    1. tamper with the entry process (including but not limited to manipulating the system via bots, script use, or any other means to circumvent the entry process);
    2. engage in any conduct that may jeopardise the fair and proper conduct of the Promotion;
    3. act in a disruptive, annoying, threatening, abusive or harassing manner;
    4. do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this Promotion;          
    5. breach any law; or
    6. behave in a way that is otherwise inappropriate.  
  17. Entry is only open to New Zealand BP 2GO dealers only. Employees, officers and contractors (including their immediate families) of the Promoter, participating retailers, prize suppliers and agencies associated with this Promotion are excluded from entering.
  18. The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share a prize.
  19. Prizes are not transferable, exchangeable, or redeemable for cash. All prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions. If for any reason a winner does not accept the prize, the prize will be forfeited by the winner and cash will not be supplied in lieu of the prize. If the prize or any element of the prize is unavailable for any reason, the Promoter may substitute for that prize or element of that prize another item of equal or higher value, subject to any necessary approval by the relevant gaming authorities.
  20. The Promoter and its agents will not be liable if the prize or any parts of the prize does not reach the winner for reasons beyond the control of the Promoter and/or its agents.
  21. If for any reason the Promotion is not capable of running as planned, including, but not limited to, infection by a computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures, or any other causes beyond the Promoter's or its agent's control, which corrupt or affect the administration, security, fairness, integrity, or proper conduct of the Promotion, the Promoter reserves the right, in its absolute discretion, to cancel, terminate, modify, or suspend the Promotion, subject to any necessary approval by the relevant gaming authorities. Where it is practical for it to do so, the Promoter will notify you of such changes.
  22. Neither the Promoter nor its agents will be responsible for entries lost in transmission or received late due to high traffic levels, technical malfunctions, or otherwise. 
  23. The Promoter is not responsible for any tax implications arising from you winning a prize.  You should seek independent financial advice.  If for GST purposes this Promotion results in any supply being made for non-monetary consideration, you must follow the New Zealand Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.
  24. If any dispute arises between you and the Promoter concerning the conduct of this Promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time.  In all other respects, the Promoter’s decision in connection with all aspects of this Promotion is final.
  25. Participation in the Promotion or acceptance of any prize may be subject to its own terms and conditions. Winners will be advised of these terms in advance of participation or redemption, and must agree in writing to abide by any applicable terms and conditions prior to redeeming their prize. 
  26. Upon submitting a valid entry, you consent to the Promoter using your entry for any purpose that the Promoter may (in its sole discretion) decide, without payment of any compensation or remuneration.
  27. You consent to the Promoter publishing your name and image in the event you are the winner of the Promotion. 
  28. Personal information provided by you in the Promotion will be used by the Promoter for the purpose of conducting this Promotion. 
  29. The Promoter’s Privacy Policy (available at states:
    1. how you can seek access to the personal information the Promoter holds and seek the correction of such information; and
    2. how you can complain about a breach of privacy and how the Promoter will deal with such a complaint.   
  30. Additional purposes: In addition to the purposes stated in the Privacy Policy, the Promoter may also use your personal information obtained in connection with this Promotion to help improve its goods and services.  
  31. Additional uses: In addition to the uses outlined in the Privacy Policy, the Promoter may share your personal information with the Promoters’ related companies, agents, contractors or promotional partners for the purpose of conducting and managing the Promotion.
  32. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the New Zealand Consumer Guarantees Act 1993 (Non-Excludable Guarantees)
  33. Except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law), including liability under the Non-Excludable Guarantees,  the Promoter (including its officers, employees and agents) and the agencies and companies associated with this Promotion are not liable (including in negligence) for any loss (including loss of profits and loss of opportunity), expense, damage, personal injury, illness or death suffered in connection with this Promotion or any prize, whether direct, indirect, special or consequential, arising in any way out of the Promotion or any prize, including without limitation: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged, or misdirected due to any reason beyond the reasonable control of the Promoter; (d) any tax liability incurred by a winner or entrant; (e) use of a prize by any person.   
  34.   If any of these Terms and Conditions are determined to be illegal, invalid or otherwise unenforceable, then the remaining terms and conditions shall continue in full force and effect.
  35. These Terms and Conditions and any non-contractual obligations arising out of or in connection with them, shall be governed by and construed in accordance with New Zealand law.  Disputes arising out of or in connection with either the Promotion or these Terms and Conditions shall be subject to the exclusive jurisdiction of the New Zealand courts. 
  36. By submitting an entry (whether valid or not) you are deemed to have accepted these Terms and Conditions.
  37. This Promotion is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter.  You provide your information to the Promoter and not to any social media platform.  You completely release any relevant social media platforms from any and all liability.