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More than a third of drivers are concerned their car is less reliable following nationwide lockdowns

Over half of motorists (55%) have delayed scheduled vehicle service work during the pandemic, according to new nationwide research commissioned by Castrol

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Castrol reliability survey

More than a third of drivers are concerned their car is less reliable following nationwide lockdowns

  • 55% of drivers polled have delayed regular vehicle service or maintenance work during the pandemic 
  • 38% are concerned their car might be less reliable due to reduced mileage and missed service work
  • Virus has deterred customers from visiting workshops
  • Castrol premium quality lubricants will ensure vehicles can continue to operate reliably and efficiently; engine cleansing treatments can clear accumulated ‘sludge’

Over half of motorists (55%) have delayed scheduled vehicle service work during the pandemic, according to new nationwide research commissioned by Castrol. The survey also found that more than a third (38%) are concerned their car might have become less reliable due to reduced mileage and missed workshop visits during recent lockdowns.

 

The reason cited most frequently for car owners not taking their vehicle to a workshop is a fear about potentially catching the Covid-19 virus during a visit (15% of all respondents), followed by inability to secure an appointment (14%).

 

Concern about catching the virus while at a workshop is significantly higher among younger car owners – cited as the reason for delaying a visit by 31% of all respondents aged 25 to 34, compared to just 9% of those aged 55 to 64.

 

The findings highlight the need for workshops to provide reassurance about sanitisation measures to consumers returning to workshops and the benefits of a regular maintenance schedule. Delaying regular servicing can increase the likelihood of sludge accumulating in the engine, which can clog vital oil passageways, reducing the power, efficiency, and overall engine life.

 

Even with normal patterns of use, a car’s engine oil can degrade at very high temperatures and over time this can manifest as a build-up of sludge. This process is exacerbated by frequent short journeys, low-quality fuel, late or missed oil changes, and by the stop-and-go journeys which are becoming increasingly common in congested cities.

 

Castrol recently launched pre-oil change treatment, Engine Shampoo, helps to maintain the efficient operation of gasoline and light diesel engines. It reduces harmful sludge deposits by up to 85%* in gasoline engines, as shown by tests at the Castrol Technology Centre.

 

Engine Shampoo helps to maintain engine power and efficiency by dissolving and flushing out sludge during the oil change process. The application takes 10 minutes prior to servicing and can happen anywhere that the car can be safely parked. After the engine has warmed the oil, it is switched off and 300ml of Engine Shampoo is added. The engine is then switched back on and left idle for 10 minutes. The sludge transfers to the engine oil, which is then drained with the engine off, and the filters are replaced. This process maximises the cleanliness of the engine internals, ensuring the new engine oil can perform at optimal levels.

 

For more information, visit https://www.castrol.com/en_gb/united-kingdom/home/car-engine-oil-and-fluids/engine-shampoo.html

 

- ENDS -

 

Notes to editors

*Based on sludge clean-up in Castrol internal gasoline engine testing

 

About Castrol

Castrol, one of the world’s leading lubricant brands, has a proud heritage of innovation and fuelling the dreams of pioneers. Our passion for performance, combined with a philosophy of working in partnership, has enabled Castrol to develop lubricants and greases that have been at the heart of numerous technological feats on land, air, sea, and space for over 100 years.

 

Today, Castrol is helping drive sustainability with our new strategy that sets out aims for 2030 to save waste, reduce carbon and improve lives. Castrol is part of the BP group and serves customers and consumers in the automotive, marine, industrial and energy sectors. Our branded products are recognized globally for innovation and high performance through our commitment to premium quality and cutting-edge technology.

 

To find out more about Castrol please visit www.castrol.com or contact bppress@bp.com