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Castrol IWS Race Day Terms and Conditions

Castrol IWS Customer Promotion - IWS Race Day

Terms and Conditions 


Castrol Australia Pty Ltd (ABN 87 008 459 407), having its principal office at Level 17, 717 Bourke Street, Docklands VIC 3008.

Promotion Period

12.01am (AEDT) on 01/01/2024 to 11.59pm (AEST) on 30/09/2024.

Who can enter?

AU residents 18+ only who are principal of AU independent automotive workshop that hold a Castrol account & is invited by Castrol to participate in this offer (Workshop) and who can take the prize on 19th - 21st November 2024.

What do I need to do to enter?

A Workshop, during the Promotion Period, must:

  • purchase from the Promoter a minimum of 7,000L of any Castrol product/s; and
  • achieve minimum 10% growth over 2023 volume of sales for the same period (Jan-September 2023)

The Promoter will communicate to each Workshop their target based on 2023 sales with Castrol.

How many winners will there be and how will they be chosen?

There will be 15 winning Workshops.  

Any Workshop who purchases a minimum 7,000L of Castrol products and achieves at least 10% growth over previous year (2023) sales will be deemed a valid entry.

The 15 Workshops that have satisfied the entry criteria and has purchased the highest Litre amount (above 7,000L) will be deemed a winning Workshop.

What can I win?

There will be 15 winning Workshops determined in respect of this promotion. Each winning Workshop will receive 2 prizes.

Each prize is flights, accommodation, and a hospitality package for one employee of the winning Workshop to attend one day at the Norwell Motorplex Race Day on Wednesday 20 November 2024, valued at up to $2,500. 

Each prize package will include:

  • 1x return economy flights to the Gold Coast, Coolangatta from the winning Workshop employee’s nearest Australian capital city (flights are not included if the employee of the Workshop resides within a reasonable driving distance of Coolangatta, as determined by the Promoter);
  • 1x 2 night's accommodation in a hotel on the Gold Coast, as selected by the Promoter.
  • 2x dinner at a venue as selected by the Promoter; and
  • 1x Norwell Motorplex Race Day premium race package for one day incl. Jeep, Slalom and WOK Challenges, Toyota Short Track race, V8 Supercar timed race challenge, Skid Pan Challenge and Shotgun race. 

As each winning Workshop receives 2 prizes, the total prize value for a winning Workshop is up to $5,000.

Who will the prize go to?

Each prize for a winning Workshop will be awarded to the principal of the Workshop for them to choose which employee/s (who is aged 18+) takes the prize within their Workshop. The Promoter will not be liable for any decisions in this regard. Workshop has multiple staff or principals and the principals disagree about who shall take the prize for the Workshop, the Promoter will make the final decision in this regard.

The nominated employee must be able to take the prize on 19th – 21st November 2024. Dates of prize cannot be changed. The nominated employee will be known as the winner for the purposes of these Terms and Conditions and is deemed to accept these Terms and Conditions.

Total prize pool

The total prize pool is up to $75,000.

How many times can I enter?

Each Workshop can enter once only.

How and when will the winner/s be informed?

Winning Workshops will be notified by the Promoter in writing by email within 5 business days of determination.

Unclaimed prize/s

Prize claim date: 5pm (AEDT) on 15/10/2024.

If a winning Workshop has not been accepted or claimed by the claim date above or if, after making all reasonable attempts, the Promoter can't contact a winning Workshop (or a Winning workshop does not contact the Promoter) by the claim date above, the relevant Workshop will be discarded and the Promoter will re-award the prize/s to the Workshop who has purchased the next highest Litre amount above 7,000L and has also achieved minimum 10% growth over target (compared to 2023 spend), set for the Workshop as determined by the Promoter. Any winning Workshops will be notified by the Promoter in writing by email within 5 business days of determination.

Collection and use of your personal information

If you are a winner, the Promoter may ask your Workshop to take part in some publicity, photography and other promotional activity as the Promoter requires, without any compensation. You consent to the Promoter using your names and images and indicia in any promotional or advertising activity.

The Promoter collects personal information about you in order to conduct and manage the competition. If the personal information requested is not provided, you may not be able to participate. The Promoter may also use your personal information to help improve its goods and services. The Promoter may share your personal information with the Promoter’s franchised dealers, related companies, agents, contractors or promotional partners. The Promoter and its Australian related companies and promotional partners may contact you with special offers and marketing via any medium including mail, telephone and commercial electronic messages (including email and SMS). By entering and providing personal information, you consent to the use of your personal information in this manner. Your personal information may be disclosed to overseas locations such as New Zealand, the USA, the UK, Malaysia, the Philippines and India. The Promoter’s Privacy Policy (available at states:

(a)     how you can seek access to the personal information the Promoter holds and seek the correction of such information; and

(b)     how you can complain about a breach of privacy and how the Promoter will deal with such a complaint.

1 These Terms and Conditions incorporate and must be read together with the details outlined in the table above.  Information about prizes and how to enter forms part of these Terms and Conditions.  By entering, you accept these Terms and Conditions.  




2 Your entry must be received during the Promotion Period and will be deemed to be received only when received by the Promoter. The Promoter is not liable for any problems with communications networks outside its reasonable control.  You are responsible for your own costs associated with entering.  If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified. 




3 Prize/s and all elements of prize/s must be taken as and when offered and cannot be altered or changed in any way or will be forfeited, and if forfeited, the Promoter will not be liable. If you forfeit the prize or any element of the prize for whatever reason, you will not be given cash or any alternative prize as a substitute. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter including: 

(a) validity periods;

(b) booking and availability of flights, accommodation and events;

(c) conditions of travel and conditions of entry into any event venues (including behaviour requirements, COVID safety requirements and applicable dress codes);

(d) conditions of ticket validity and any restrictions on ticket on-sale or transfer; 

(e) travel dates and specified travel exclusion periods; 

(f) any additional fees (payable by you) relating to changes made by you/your companion to a travel/event prize after it has been booked; 

(g) the requirement to obtain all necessary documents to travel to any location specified; and 

(h) a requirement to present your credit card when checking in to accommodation;.


4 The Promoter is not responsible for any dispute between a Workshop owner/staff and any person with whom the Store owner/staff (as relevant) chooses to, or chooses not to, share a prize.




5 Any material failure by you or your Workshop to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s). 


6 If you or your entry are deemed by the Promoter to breach these Terms and Conditions materially, including if the Promoter considers a winning Store to have a bad credit history or be a credit risk, due to breaching or having at any time breached credit arrangements with the Promoter, your entry (or at the Promoter's discretion, all of your entries) may be discarded.  The Promoter may, at any time, require you to produce documentation to establish to the Promoter's reasonable satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment).  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights. 


7 You must not:

(a) tamper with the entry process (including but not limited to manipulating the system via bots, script use, or any other means to circumvent the entry process);

(b) engage in any conduct that may jeopardise the fair and proper conduct of the competition;

(c) act in a disruptive, annoying, threatening, abusive or harassing manner;

(d) do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;

(e) breach any law; or

(f) behave in a way that is otherwise inappropriate.


8 If you, in the reasonable opinion of the Promoter behave aggressively or offensively, or behave in a manner which may diminish the good name or reputation of the Promoter or any of its related entities or the agencies or companies associated with this competition, is contrary to law or is otherwise inappropriate, the Promoter may cancel the prize or restrict you from participating in any elements of the prize, at its discretion.


9 The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted for reasons outside the Promoter's reasonable control.


10 The Promoter’s decision in connection with all aspects of this promotion is final.


11 Prizes cannot be transferred or exchanged nor redeemed for cash.  Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement.  The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST.  The Promoter is not responsible for any change in prize value.  You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value. 


12 If this promotion cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure government directives, a pandemic, public health orders and the like), the Promoter may end, change, suspend or cancel the promotion or disqualify affected entries/entrants. 


13 The Promoter is not responsible for any tax implications arising from you winning a prize.  You should seek independent financial advice.  If for GST purposes this promotion results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.




14 You may have consumer rights under statute including under the Competition and Consumer Act 2010 (Cth), which may be relevant to any issue or problem you encounter in relation to this competition and cannot be excluded or restricted.  Nothing in these Terms and Conditions excludes or restricts those rights.  See for more information about those rights.


15 Subject to the previous paragraph, the Promoter and the agencies and companies associated with this promotion are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this promotion or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).   


16 Without limiting the previous paragraphs, the Promoter and the agencies and companies associated with this promotion are not liable for any loss of, damage to or delay in delivery of prize/s,.


17 This promotion is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter.  You provide your information to the Promoter and not to any social media platform.  You completely release any relevant social media platforms from any and all liability.