Castrol Loyalty Program

CASTROL LOYALTY PROGRAM PRIVACY POLICY

NEW UPDATE ON CASTROL LOYALTY PROGRAM PRIVACY POLICY

It has always been Castrol’s top priority to provide you with quality services and protect your privacy. We have recently updated our Privacy Policy and would like to inform you of this change.

By registering your details in the Castrol Loyalty Program, you indicate that you have understood and agreed to the Personal Data Protection Terms and Conditions. You are deemed to grant Castrol Malaysia and its related companies the permission to use and/or publish your information for future advertising and publicity purposes in any and all media without additional permission, compensation, or notification. This is not a violation of your legal rights.

Under Malaysian law, your rights include:

(a) the right to withdraw your consent to the use of your personal data at any time by contacting Castrol Malaysia at Castrol.support@mediacliq.my  and providing  us with your name and email address so that we may remove it;

(b) the right to obtain a copy of your personal data which the Castrol Malaysia retains [Castrol Malaysia reserves the right to charge a small fee for the exercise of this right];

(c) the right to have incorrect personal data that Castrol Malaysia holds about you amended.

 

Castrol will take precautions to keep your personal data secure, even from contractual third parties. Please note, however, that Castrol may release personal data if required to do so by law.

As we may update the Privacy Policy from time to time, we highly recommend you periodically review the Privacy Policy posted on our website. By accessing or using our service after the Privacy Policy has been updated, Castrol will deem that you consent to the terms of the Privacy Policy, including any updates.

Thank you for choosing Castrol Loyalty Program. If you have any inquiries, questions, comments or complaints about our Privacy Policy, please feel free to contact us at Castrol.support@mediacliq.my

CAS LOYALTY PROGRAM NEW SMS SHORTCODE

WE'LL BE CHANGING OUR SMS NUMBER FROM 36300 TO 33310 ON 1ST JULY 2016!

Register / Service

  • Service your car using Castrol EDGE* or Castrol Magnatec* at any Castrol Auto Service.
  • Get you POP (Proof-Of-Purchase) code from workshop that you serviced your car.
  • Type CAS<space>POP Code<space>Workshop ID<space>Mileage<space>Vehicle No<space>New IC No
  • And SMS** to 33310

Redeem

  • Fulfill the following requirement:
    • Castrol EDGE* - 3 services using the same or a mix of different types of lubricants at the same Castrol Auto Service within 2 years.
    • Castrol Magnatec* - 4 services using the same or a mix of different types of lubricants at the same Castrol Auto Service within 2 years.
  • SMS** the POP Code, Workshop ID for your FREE* lubricant to 33310
  • Redeem your reward by showing the SMS** confirmation notification to the mechanic.

* Only applicable to Castrol EDGE 0W-40, Castrol EDGE 5W-40, Castrol EDGE 10W-60, Castrol Magnatec 10W-40 & Castrol Magnatec Stop-Start 10W-30. If one type of lubricant is used throughout the service interval, the customer will get a FREE pack of the same lubricant. If different types of lubricants are used throughout the service interval,  the customer will get a FREE pack of lubricant that is lower in value. Terms & conditions apply.
** Each SMS cost RM0.30. Standard telco charges/terms & conditions apply.