Information about our Organisation and Website
Castrol respects your privacy and is committed to protecting it. We provide this Privacy Statement to inform you of our privacy practices and how your personal information is used and protected by Castrol. This website is governed by the laws of England. The courts of England shall have exclusive jurisdiction over any dispute arising out of your use of this website. The castrol.com/uk website is owned by Castrol Limited, Wakefield House, Pipers Way, Swindon SN3 1RE, United Kingdom. Registered in the UK: 149435
Collection and Use of Personal Information
This Privacy Statement sets out the basis on which Castrol collects and usesyour personal information. Personal information is data that can identify a specific individual such as name, physical and/or email address and telephone number. If during your visit to this website you order products or services, enter a competition or promotion or otherwise submit information to us e.g., by filling in forms or responding to surveys, you are choosing to provide us with your personal information. We will use it to provide the information, products or services you request. We may also use your personal information to contact you with information on additional products and/or services which Castrol reasonably thinks may be of interest to you. For more information see the “Direct Marketing” section below.
Castrol may send you marketing communications (including by email) in line with your previously expressed marketing preferences. If you no longer wish to receive such communications, please contact us at email@example.com to modify your preferences, or follow the opt-out instructions contained in each marketing communication.
Disclosures and Transfers of Personal Information
Castrol does not sell or otherwise release your personal information to third parties to allow them to direct market their products and services to you. In order to provide our products and services we may, however, need to share your personal information with other companies within the BP Group, and/or third party service providers that process data on our behalf. Since Castrol operates globally, Castrol may want to transfer your personal information to other countries, including countries outside the European Economic Area (EEA). However, while in our control, we always seek to ensure that your personal information receives the same level of protection as it would had it stayed within the EEA, including seeking to ensure that it is kept secure and used only in accordance with our instructions and for the agreed purpose(s). We reserve the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on Castrol. In the event that Castrol is subject to a takeover, divestment or acquisition we may disclose your personal information to the new owner of the business.
Site Traffic Information and Cookies
Transmission of information via the internet is not always secure. We cannot guarantee the security of your data while being transmitted to our site; any transmission is at your own risk. However, once we have received your information, we take appropriate security measures to prevent unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss of personal information once it is under our control.
Keeping Personal Information Accurate & Access
We are committed to ensuring that your personal information is kept accurate and up to date. However, we can only make changes to your personal information if you notify us. It is your responsibility to let us know if there are inaccuracies or changes to your personal information. Please notify us at firstname.lastname@example.org if there are any changes to or inaccuracies in your personal information, providing us with sufficient information to enable us to identify you, so that any changes can be made. In accordance with our internal policies and UK law, you may ask us to provide you with access to any personal data we process about you. If you want access to your personal information contact email@example.com. We may be able to charge you for providing such access.
Hyperlinks and Embedded Functionality
Castrol does not knowingly collect information from children.
Questions About Your Personal Information
If you have any questions relating to this privacy statement or the personal information we hold about you please contact us by email at firstname.lastname@example.org or by post at the following address:Digital Marketing, Castrol UK Ltd, Wakefield House, Pipers Way, Swindon SN3 1RE.
Changes to this Privacy Statement
We review this privacy statement regularly and may modify it from time to time. We will place any updates on this webpage. By continuing to use this website after such changes have been made, you acknowledge and agree you have read, understood and accept the changes.