Information about our Organisation and WebsiteCastrol Limited is responsible for this website, which is governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of your use of it.
The Castrol Industrial website is owned by Castrol Limited, Wakefield House, Pipers Way, Swindon SN3 1RE. Registered in the UK: Company number: 149435.
Castrol Group companies may carry out due diligence checks on potential and existing counterparties. These checks may involve Castrol collecting personal information via publicly available databases and other on/off-line sources. For information on how Castrol does this in accordance with applicable data privacy laws please contact firstname.lastname@example.org.
Collection, Use & Retention of Personal InformationPersonal data is information that can identify a specific individual such as name, physical and/or email address and telephone number. If during your visit to this website you order products or services, enter a competition, or submit other information, you are choosing to provide us with your personal information. You agree that it will be used to provide the information, products or services you request (including information on additional products and/or services which Castrol reasonably thinks may be of interest to you). For more information see the “Direct Marketing” section below.
Personal information is held for 12 months from the date of collection for the purposes of verifying individual users, after which time it may be deleted or aggregated so that it no longer directly identifies you.
Keeping Personal Information AccurateWe are committed to ensuring that your personal information is kept accurate and up to date. However, we can only make changes to your personal information if you notify us. It is your responsibility to let us know if there are inaccuracies or changes to your personal information. Please notify us at Petra.Einertshofer@de.bp.com if there are any changes to, or inaccuracies in, your personal information providing us with sufficient information to enable us to identify you, so that any changes can be made.
SecurityWe take appropriate security measures to prevent unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss of personal information.
Disclosures and Transfers of Personal InformationCastrol does not sell or otherwise release your personal information to third parties to allow them to direct market their products and services to you. In order to provide our products and services we may, however, need to share your personal information with other companies within the Castrol Group, and/or third party service providers that process data on our behalf. If you submit personal information to Castrol, you agree to such disclosure.
Since Castrol operates globally, Castrol may want to transfer your personal information to other countries, including countries outside the European Economic Area (EEA). However, we always seek to ensure that your personal information receives the same level of protection as it would had it stayed within the EEA, including seeking to ensure that it is kept secure and used only in accordance with our instructions and for the agreed purpose(s).
We reserve the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on Castrol. In the event that Castrol is subject to a takeover, divestment or acquisition we may disclose your personal information to the new owner of the business.
Direct MarketingYou agree that Castrol may send you marketing communications in line with your previously expressed marketing preferences. If you no longer wish to receive such, please contact us at Petra.Einertshofer@de.bp.com to modify your preferences, or follow the opt-out instructions contained in each marketing communication.
Site Traffic Information and CookiesServers located within Castrol and hosted by third party service providers (which may be located outside the EEA) automatically log data about your visit to this website based on your IP address. Castrol uses this information to see where the website is being used in the world to ensure seamless coverage.
To delete or stop cookies being placed on your computer refer to the help menu on your internet browser. In a few cases, blocking cookies may reduce the functionality of some websites or prevent access to them depending on your chosen browser options. Cookies can be “session cookies” (which are deleted when you close your browser) and/or “persistent cookies” which remain on your computer for a longer period of time.
For further information about cookies, visit www.allaboutcookies.org.
(a) are strictly necessary to enable you to move around the site and use its features, e.g., accessing secured areas. Without these cookies some of the services you’ve asked for cannot be provided;
(b) enhance the performance of the website by collecting information about how visitors use it (e.g., to maintain a consistent looks and feel for the visitor).
(c) increase the website’s functionality and make it more personal to you by allowing us to remember your previous choices (e.g., your location and preferred font type and size) and to provide any enhanced features detailed in the cookie-specific user notice.
The information these cookies collect is not used to identify who you are, send you targeted advertising or remember where you’ve been on the internet. You agree that your attention was specifically drawn to this section of our privacy statement and that you consent to our use of these cookies for these purposes.